All orders received by us are shipped subject to availability.

All our prices include VAT and delivery to any part of mainland UK (excluding highlands and Islands). Deliveries will normally be made by kerbside pallet drop via a specialist courier service between 8am and 5.30pm on a day of your choosing. A text message will be sent on the day with a 2 hour window of the expected ETA.

Morning deliveries can be arranged in most, but not all areas for an additional charge of £20. Timed deliveries may be available for an additional £25. Customers within a 60 mile radius of our Edinburgh base may receive a delivery on our own vans. Please get in touch at the time of order if you have a special delivery request.

We cannot be held responsible for disruption to shipping caused by industrial disputes or action outside our direct control. If such disruption occurs you will be offered delivery via an alternative delivery or fulfilment company or a full refund.

Damaged or missing goods must be reported, in writing with photographic evidence, within 24 hours of receipt or credit claims cannot be honoured.

If goods are delivered by carrier by signing the delivery document you are accepting that there are no discrepancies or damaged goods.  You must check the consignment thoroughly before signing as we are unfortunately unable to make any claims against the couriers for missing or damaged goods if not noted on the delivery note at the time of delivery.